Contact Us
Have a question about how sweepstakes casinos work, spotted something in one of our reviews that needs a second look, or want to share feedback about a platform we cover? The team behind Sweeps Sites welcomes all genuine enquiries. Use the details below to reach us — we read every message.
How to Reach Us
The quickest way to get a response is by email. Send your message to [email protected] and we'll aim to reply within 48 hours on business days. For more complex questions — particularly anything about a specific platform's terms, coin redemption rules, or state availability — a little extra time may be needed so we can give you an accurate answer rather than a fast one.
What We Can Help With
- Review accuracy: If you believe information in one of our write-ups is out of date or incorrect, let us know. Include the page name and the specific detail so we can investigate promptly.
- Reader experience: Have you used a sweepstakes casino we cover and noticed something our review missed — positive or negative? Reader insight genuinely shapes how we keep our assessments current.
- General questions: Queries about how the sweepstakes model works, what to look for in a platform, or how Sweepstakes Coins differ from Gold Coins are all fair game.
- Editorial suggestions: If there's a topic or platform type you'd like us to cover, we're open to hearing it.
- Responsible play concerns: If you or someone you know needs support, please visit our responsible gambling guidance page first — it links to specialist resources that can help more quickly than we can.
What We Can't Help With
We are an independent comparison and review site. We are not affiliated with any of the sweepstakes casino operators we cover, and we have no access to account systems, coin balances, redemption queues or personal data held by those platforms. For account-specific issues — including delayed prize redemptions, verification problems, or billing queries — you will need to contact the relevant platform directly through its own support channels.
We also cannot provide legal or tax advice. If you have questions about whether a sweepstakes casino is available in your state, or about the tax treatment of any prizes you redeem, please refer to the operator's published terms and consult official guidance or a qualified adviser.
Editorial and Commercial Enquiries
If you represent a sweepstakes or social casino platform and have an editorial or commercial question, you're welcome to reach out at the same address: [email protected]. Please be aware that commercial relationships do not influence our editorial rankings or review content — our About Us page explains how we assess and rank platforms.
We do not accept guest posts, paid-for reviews, or sponsored content that is not clearly disclosed. Our Terms and Conditions set out the basis on which this site operates.
Response Times
| Type of enquiry | Typical response time |
|---|---|
| General reader questions | Within 48 hours (business days) |
| Review accuracy reports | Within 48–72 hours (business days) |
| Editorial or commercial enquiries | Within 5 business days |
We do not operate a live chat service. Email is the only guaranteed channel.
A Note on the Information We Publish
Sweepstakes casino terms, welcome offers, eligible states and redemption conditions change frequently. While we work to keep every page accurate, there will sometimes be a lag between a platform making a change and our review reflecting it. If you spot a discrepancy, an email to us is genuinely useful — it helps every reader who visits after you.
For the most current terms on any offer, always check directly with the platform before participating. Availability varies by state, and some states restrict or prohibit sweepstakes casino platforms entirely. No purchase is necessary to enter or win on any legitimate sweepstakes casino — a free alternative method of entry is always available.